CAREERS
Junior Service Desk Technician Tbilisi, Georgia
Junior Service Desk Technician Description
Job #: 57697
We are looking for a Junior Service Desk Technician for our Georgian office to support Atlassian applications.
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What You’ll Do
- Atlassian applications front end support (customizing Jira projects, troubleshooting Jira/Confluence issues, answering FAQs via mail or phone, migrating projects between Jira instances)
- Timely request fulfillment
- Documentation management (contributing to the team’s knowledge base)
- 8x5 support
What You Have
- English and Russian: B2 and higher
- Quick learning
- Ability to work independently and in a team
- Good communication, management and investigation skills
- Attention to details
- Ability to cope with stress
- Novice or intermediate Postgres database administration, Linux and SQL skills, programming experience - will be a plus
We offer
- Outstanding career development opportunities
- Experience exchange with colleagues all around the world
- Competitive compensation depending on experience and skills
- Regular assessments and salary reviews
- Social package - medical care, sports, family care
- Free English classes
- Opportunities for self-realization
- Friendly team and enjoyable working environment
- Flexible working schedule
- Corporate and social events
