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Senior Delivery Manager (Financial Services) London, UK

Senior Delivery Manager (Financial Services) Description

Job #: 50670
EPAM is committed to providing our global team of 36,700+ EPAMers with inspiring careers from day one. EPAMers lead with passion and honesty and think creatively. Our people are the source of our success and we value collaboration, try to always understand our customers’ business, and strive for the highest standards of excellence. In today’s new market conditions, we continue to support operations for hundreds of clients around the world remotely, with the vast majority of our teams working from home. No matter where you are located, you’ll join a dedicated, diverse community that will help you discover your fullest potential.

DESCRIPTION


The role will be to oversee management and EPAM clients’ relationships. The Senior Delivery Manager will be accountable for the overall project delivery, client satisfaction and management of expectations while ensuring that the work is on strategy, on time and within budget. You will be working alongside a globally renowned and award-wining Design, development and technology teams who are passionate about what they do and how they do it. To play a key role building strong business / technology relationships, taking a ‘hands on’ approach to define and deliver Embodying and driving a culture of continuous improvement.

Responsibilities

  • Ensure all project deliverables are clearly defined and tracked to completion
  • Bringing together the individual components of each project into a single picture with the Business and IT
  • Ensure the optimal delivery management tools are in place and populated with Ensure clear ownership of all project goals and deliverables high quality data
  • Work closely with client IT and Business to ensure a fully connected delivery view with EPAM
  • Ensure consistent weekly planning / reporting cycle including clear reporting of progress towards vision and goals, deliverables and features, issues, risk and resource allocation across the engagement
  • Hands on management of key workstreams
  • Setup and chair engagement governance
  • Identify and remove key dependencies
  • Delivery management covering the full project initiation and life cycle: lead management, qualification for the bid/financing, staffing, client management, delivery and execution governance
  • Running multiple delivery streams and clients, to ensure governance at top management level
  • Oversee delivery from financial, sourcing, development and business perspectives
  • Suggest innovative solutions to business problems/processes that leverage technology to provide marketing differentiation, efficiency improvements, and better user experiences
  • Investigate complex issues of production delivery, run the root cause analysis, establish a solution and push it through required steps necessary in order to deliver
  • Driving integrated teams to deliver solid technology solutions in support of key client initiatives
  • Co-ordinate the preparation of customer proposals and statements of work
  • Participates in new business development and discovery led projects
  • Manage customer expectations and relationship. Manage high-level client relationships, looking for opportunities to up/ cross-sell products and services through relationship management
  • Work closely with multi-disciplined teams of product owners, architects, engineers and quality assurance to drive estimates, delivery plans and retrospectives. Identify and manage engagement risks and flag major issues early
  • Mentoring of peers, including making sure that the offshore and onsite project team undertakes their duties effectively; ability to see the big picture and not micro-manage

Requirements

  • Proven experience of managing delivery of an organization of 40-100 FTE and or high business impact engagements of a similar size
  • Proven experience working with large financial service organisation
  • Knowledge of either full asset class f2b flow, market/credit risk, wealth management, asset management, or global finance system for investment bank
  • Ability to apply a mix of business knowledge and delivery practices to projects to achieve the best results
  • Knowledge and ability to assess and propose a variety of methodology, process and technology on accounts
  • Proven experience working in consulting or outsourcing account/delivery management
  • Requires the ability to establish solid working relationships with clients, plus the ability to work effectively as a virtual member of a dynamic, dispersed team and to meet deadlines
  • Strong DM who can bring people together (internal/external stakeholders) and foster a sense of team
  • Good understanding of Jira and preferably experience of using this
  • Strong experience working with distributed teams on client side
  • Excellent communication, presentation, and planning skills are necessary, experience with working with nearshore teams preferable
  • Expected to have exceptional organization, leadership and stakeholder management skills
  • Minimum of a Bachelor’s degree, MBA or equivalent business experience preferred
  • Self-motivated, multitasking, reliable to deliver on time, a quick-thinker, be able to work in a fast-paced work environment

What We Offer

  • We offer a range of discretionary benefits from time to time, including:
    • Group personal pension plan, life assurance and income protection
    • Private medical insurance, private dental care and critical illness cover
    • Cycle scheme and season ticket loan
    • Employee assistance program
    • Gym discount, Friday lunch, on-site massage and social events
    • 1 day off for your wedding and baby basket
    • Tech purchase scheme
    • Unlimited access to LinkedIn learning solutions
  • Some of these benefits may be available only after you have passed your probationary period

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