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Senior Business Analyst (Salesforce)

  • Paris, France
Job #: 45389
Ranked as #12 on Forbes’ List of 25 Fastest Growing Public Tech Companies for 2017, EPAM is committed to providing our global team of 30,100+ EPAMers with inspiring careers from day one. EPAMers lead with passion and honesty, and think creatively. Our people are the source of our success and we value collaboration, try to always understand our customers’ business, and strive for the highest standards of excellence. No matter where you are located, you’ll join a dedicated, diverse community that will help you discover your fullest potential.

DESCRIPTION


Are you passionate about building Digital products? Are you data-driven and customer-focused? Do you have an eye for detail, while being able to keep sight of the bigger picture?

Then you have an opportunity to work with the best-in-class engineering and design teams supporting you to shape product vision. As a Senior “Salesforce” Business Analyst, you will play a vital role in shaping products of our customers that impact lives of millions of people worldwide.
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Come join us!

JOB OVERVIEW

This is a fantastic opportunity to join an organization undergoing significant year on year growth, who are looking to invest in and expand the Pan European BA / Salesforce team supporting EPAM customers across the French region.

EPAM recruits exceptionally talented people who have a passion for and take pride in their work and are perfectionists in what they do. As a Senior Business Analyst, you will work together with Development project team, and be responsible for capturing business requirements from the Back-office stakeholders, translate them into specifications, and work closely with the Development project team to deliver the IT solution for the business.

As a Senior BA at EPAM you will have the opportunity to take responsibility for commercial relationships and deliver end to end solutions with leading edge software and digital technologies. In addition, you will be able to play a key role in shaping the practice as we continue to grow and mature.

Responsibilities

  • Serve as a subject matter expert and analyst/consultant, to understand customer’s needs, gather and document requirements
  • Help clients understand the best mix of technologies, design solutions and services and how they should be delivered to maximise effectiveness
  • Work and collaborate with various offshore and 3rd party suppliers, adapting your communications approach to meet the business demands
  • Work to understand the intersection between technology, customers and business to cultivate business development opportunities
  • Understand and stay abreast of current and emerging digital trends, unique opportunities and challenges of the space/markets and geographies in which the clients operate, and how it affects client’s business and initiatives
  • Support from time to time in a consultative/pre-sales role on select digital engagements as needed and defined by the business and the client

Requirements

  • Core skills:
    • Proven experience across various Salesforce clouds (Sales, Marketing, Service and Platform clouds etc.) and lightning components
    • In-depth understanding of Salesforce technologies (clouds, offerings, custom development, integration, etc.)
    • Experience working in at least 2 verticals
    • Familiar with emerging digital trends and their application in the industry (Service Focus)
    • End to End delivery experience of at least 1 software delivery project
    • Able to understand high level business ideas, impact assess and break them down (user stories) to assist with service design and delivery
    • Strong Agile mindset and familiarity with other development methodologies
    • Excellent interpersonal, communication and client management skills
    • Bachelor’s degree or higher
  • Desirable skills:
    • To prosper and thrive we believe you will need
    • Strong analytical and problem-solving skills
    • Desire to learn and build next-gen products with our client and team of excellent Engineers
    • Product development and product ownership mindset
    • Mentor junior BA’s
    • Contribute towards EPAM Business Analysis Competency

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