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Senior Business Analyst

  • Amsterdam, Netherlands
Job #: 44747
Ranked as #12 on Forbes’ List of 25 Fastest Growing Public Tech Companies for 2017, EPAM is committed to providing our global team of 25,900+ EPAMers with inspiring careers from day one. EPAMers lead with passion and honesty, and think creatively. Our people are the source of our success and we value collaboration, try to always understand our customers’ business, and strive for the highest standards of excellence. No matter where you are located, you’ll join a dedicated, diverse community that will help you discover your fullest potential.


The Senior Business Analyst role is an exciting, varied and responsible one, representing the organization and ensuring our clients receive the very best of our services. We work on tough challenges and deliver results, relentlessly. The role is a client-facing one, requiring flexibility in terms of geographical location. The Senior Business Analyst must be prepared to be located on any site in The Netherlands they are assigned to. There is also the opportunity for travel.


  • Demonstrate the ability to co-operate with a variety of people and achieve results
  • Follow through with commitments and foster mutual trust with peers and stakeholders
  • Proactively initiate, develop, and maintain effective, collaborative working relationships with team members
  • Build and maintain relationships with colleagues who are geographically distributed, and contribute to embedding them in the project so that physical distance is no obstacle to outstanding delivery
  • Encourage fellow team members to make innovative contributions and embrace new ideas
  • Mentor and steer more junior Business Analysts assigned to the same project
  • Interface – and communicate effectively - with different groups such as stakeholders, product owners, users, developers, UI and UX experts and testers, ‘translating’ information and messages as required
  • Execute effective stakeholder identification and analyses, using tools such as Stakeholder and RACI Matrices
  • Develop and continue positive relationships with client IT and business stakeholders at all levels, manage their expectations, and resolve conflicts
  • On small- and medium-sized projects: advise on a suitable analysis approach, bring others on-board with the proposal and then implement it, instructing more junior Business Analysts
  • Define and manage scope across a variety of spheres and levels
  • Identify and document the as-is and to-be, and define a road map of how best to move from the current to future state
  • Identify, document, analyze and improve business and system processes, and user journeys
  • Organize and drive the identification, prioritization, documentation, communication of - and commitment to - business requirements throughout the project lifecycle, using a variety of recognized techniques and tools
  • Facilitate the development of business requirements through discussions, workshops, interviews, observation, GAP analyses and other appropriate methods and techniques
  • Utilize a variety of methods to best document and communicate requirements, including wireframes, user stories, use cases and specifications
  • Manage requirements throughout the project lifecycle, using a variety of methods including Agile product backlogs: Vision, Epics, Stories, Use Cases
  • Proactively co-ordinate focus and activity to ensure the client’s requirements are met through delivery
  • Review, assess and advise on project changes, especially when they impact agreed scope or requirements
  • Develop accurate and complete user and business acceptance test plans, and test scenarios and scripts; and manage and facilitate UAT execution
  • Support the client in developing and delivering end-user training
  • Address end-user questions about process and/or system implementations, providing break/fix support
  • Demonstrate understanding of project processes, such as RAID and change management
  • Utilize tracking tools such as JIRA, TFS or Rally
  • Basic wireframes/mockup skills including modeling tools experience: Balsamiq
  • Modeling skills – business process diagrams (BPMN/UML) including modeling tools experience: Enterprise Architect, Visio
  • Good command of English. Dutch and/or German are a plus


  • To be knowledgeable about IT-enabled change and delivery-focused
  • Must have extensive experience of the Business Analyst role across all stages of the project lifecycle, in both Agile and Waterfall environments
  • Must demonstrable expertise in a variety of pan-lifecycle business analysis methods and techniques
  • Whilst able to draw on an expansive tool-kit of traditional analysis techniques and tools, should be able to innovate when called for – always ensuring that the analysis approach, methods and deliverables are adapted to - and suitable for - the scenario in-hand
  • To be proactive, flexible and adaptable, able to acclimatize to new environments effortlessly
  • To be energetic, confident self-starter, capable of acting independently or as part of a team
  • Must have excellent time management, multi-tasking and organizational skills
  • To be able to work under pressure to tight deadlines, maintaining attention to detail
  • Must also have well-developed verbal, written and listening skills
  • Must be skilled at - and at ease - dealing with stakeholders of all levels

We offer

  • Competitive Compensation
  • 26 paid holiday days
  • Commuting to work- costs reimbursement
  • Option to participate in our Pension Plan scheme OR Health insurance Compensation
  • Discretionary Performance Based bonus
  • Laptop + Corporate Simcard
  • Annual Salary Review
  • Trainings, Internal Education and Dutch Language Courses
  • Relocation Package
  • Regular Corporate and Social Events
  • The opportunity to be part of a diverse and multicultural company

Здравствуйте, чем мы можем вам помочь?

Наши офисы

  • Канада

    • Оттава

      343 Preston Street,
      ON K1S 1N4, Ottawa

    • Торонто

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      Тел: +1-416-591-4004
      Факс: +1-416-595-1551
  • Мексика

  • США

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      Newtown, PA 18940

      Тел: +1-267-759-9000
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      21 Drydock Avenue,
      Suite 410 W,
      Boston, MA 02210

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      7901 Jones Branch Drive,
      Suite 400,
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    • Кембридж (Массачусетс)

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      Cambridge, MA 02138

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      Тел: +1-484-382-1300
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    • Филадельфия (Пенсильвания)

      30 South 15th Street,
      9th Floor,
      Philadelphia, PA 19102

  • Австралия

  • Гонконг

  • Индия

    • Бангалор

      Global Technology Park,
      Block C, Outer Ring Rd,
      Adarsh Palm Retreat, Bellandur,
      Bengaluru, Karnataka 560103

    • Пуна

      Level 6,
      Pentagon Tower P-2,
      Magarpatta City,
      Pune - 411013,

    • Хайдарабад

      North wing,
      JVP Building, Plot No. 5,
      Software Units Layout
      Hyderabad - 500081

      Тел: +91-40-47979900
  • Китай

    • Гуанчжоу

      Unit B01, 23/F
      Yuexiuxinduhui Building
      No. 236, 6th Zhongshan Road
      Yuexiu District
      510180 Guangzhou, China

    • Сучжоу

      18F, Phase 3
      Science Plaza
      1355 Jinjihu Avenue
      Suzhou Industrial Park
      215021 Suzhou, China

    • Шанхай

      Room B509, 5th Floor,
      48 Weihai Road,
      Huangpu District, Shanghai,
      China 200000

    • Шэньчжэнь

      Vision Shenzhen Business Park
      No. 9 Gaoxin 9th South Road
      Building 5, Floor 3
      Shenzhen Hi-Tech Industrial Park
      Nanshan District
      518057 Shenzhen

  • ОАЭ

    • Дубай

      EPAM Systems FZ-LLC Dubai Branch
      2307 Arenco Tower, Dubai Media City
      PO Box 501929 Dubai
      United Arab Emirates

      Тел: +971-4-568-3569
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  • Япония

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      Floor 1-10-11
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      Shibadaimon Minato-ku
      Tokyo 105-0012

      Факс: +81-03-6880-9201