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Technical Writer

  • Kharkiv, Ukraine
  • hot
Job #: 44499
Striving for excellence is in our DNA. Since 1993, we have been helping the world’s leading companies imagine, design, engineer, and deliver software and digital experiences that change the world. We are more than just specialists, we are experts.

DESCRIPTION


Currently, we are looking for a Technical Writer for our Kharkiv office to enforce the documentation and consulting team. Our project is an internal product which allows to standardize development practices and get well-organized battle tested CICD process out of the box. This process is fully automated for all levels of infrastructure, environments, tools, CICD pipelines. The technical writer will be closely involved in new technologies and best practices.

Responsibilities

  • Creating and supporting product Knowledge Base (focused on CI/CD and Cloud)
  • Creating and managing visuals (pictures, diagrams, mindmaps, videos)
  • Developing and implementing product information support flows and approaches
  • Participating in support and consulting activities
  • Managing user support requests

Requirements

  • 1.5+ years of relevant experience in IT
  • Experience in creating and maintaining technical documentation for various audiences
  • Attention to details
  • Ability to quickly investigate new subjects, tools and technologies
  • Ability to process, analyze and re-structure big amounts of information
  • Good communication and problem resolving skills
  • Self-reliance, motivation, striving for excellence
  • Ability to perform well when multi-tasking is needed
  • Experience with Cloud Computing Technologies would be a plus
  • Experience in user support would be a plus
  • Advanced English or higher (verbal and written)

We offer

  • Competitive compensation depending on experience and skills
  • Individual career path
  • Social package - medical insurance, sports
  • Compensation for sick lists and regular vacations
  • English classes with certified English teachers
  • Flexible work hours
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