Skip navigation

Lead Application and Operation Support Engineer (ITIL, AWS, CRM)

  • Kyiv, Ukraine
  • hot
Job #: 43534
(83846670)

Striving for excellence is in our DNA. Since 1993, we have been helping the world’s leading companies imagine, design, engineer, and deliver software and digital experiences that change the world. We are more than just specialists, we are experts.

DESCRIPTION


Our client is a molecular information company dedicated to a transformation in cancer care in which treatment is informed by a deep understanding of the genomic changes that contribute to each patient's unique cancer. The company's clinical assays for solid tumors, hematologic malignancies, and sarcomas provide a comprehensive genomic profile to identify the molecular alterations in a patient's cancer and match them with relevant targeted therapies and clinical trials. Company’s molecular information platform aims to improve day-to-day care for patients by serving the needs of clinicians, academic researchers and drug developers to help advance the science of molecular medicine in cancer.

Through constant innovation, the company aims to make breakthroughs to help achieve improved outcomes for more individuals living with cancer. Its approach combines genomic profile products and data services to generate insights that can help doctors match patients with more treatment options and help accelerate the development of new therapies.

The project aims for the migration of existent Dynamics CRM 2016 On-premises to Dynamics 365 Online as well as ongoing engineering for client's needs.

Responsibilities

  • L3 level support activities in distributed integrated with each other systems
  • Troubleshooting problems related to the AWS cloud (VM’s related, IIS, AppPool, communicating problems with client’s cloud support teams, .net services maintenance) on release automation (Continuous Deployment)
  • Troubleshooting problems related to the message backbone (ActiveMQ and Mirth knowledge will be a plus)
  • Troubleshooting ETL tool related problems (Scribe and SSIS knowledge will be a plus)
  • Analyzing e and troubleshoot Azure related problems (Azure SQL is in use)
  • Looking through the client Application Logs DB (MS SQL Server, base queries knowledge required)
  • Interacting with the client’s L2 support and stakeholders in order to clarify issues, escalations etc

Requirements

  • 4+ years in IT overall, hands-on experience in systems engineering field
  • Confident ITIL knowledge
  • Expertise in AWS cloud
  • Experience in Service bus (ActiveMQ will be a plus)
  • Excellent communication and problem-solving skills
  • Upper-intermediate or higher English level (B2) - both written and spoken

Nice to have

  • Dynamics 365 CRM experience
  • Mirth experience

We offer

  • Competitive compensation depending on experience and skills
  • Individual career path
  • Social package - medical insurance, sports
  • Compensation for sick lists and regular vacations
  • English classes with certified English teachers
  • Flexible work hours
Узнать больше о EPAM Украина

Здравствуйте, чем мы можем вам помочь?


Наши офисы

  • Канада

    • Оттава

      343 Preston Street,
      ON K1S 1N4, Ottawa
      Canada

      Карта
    • Торонто

      5 Park Home Avenue,
      Suite 400,
      ON M2N 6L4, North York,
      Toronto
      Canada

      Карта
      Тел: +1-416-591-4004
      Факс: +1-416-595-1551
  • Мексика

  • США

    • Ньютаун

      41 University Drive,
      Suite 202,
      Newtown, PA 18940
      USA

      Карта
      Тел: +1-267-759-9000
      Факс: +1-267-759-8989
    • Белвью

      110 110th Ave. NE,
      Suite 310
      Bellevue, WA 98004
      USA

      Карта
    • Бостон (Массачусетс)

      21 Drydock Avenue,
      Suite 410 W,
      Boston, MA 02210
      USA

      Карта
    • Вашингтон

      7901 Jones Branch Drive,
      Suite 400,
      McLean, VA 22102
      USA

      Карта
    • Кембридж (Массачусетс)

      One Mifflin Place
      Cambridge, MA 02138
      USA

      Карта
      Тел: +1-267-759-9000
      Факс: +1-267-759-8989
    • Коншохокен (Пенсильвания)

      101 East 8th Ave,
      Suite 201,
      Conshohocken, PA 19428
      USA

      Карта
      Тел: +1-484-382-1300
    • Маунтин-вью

      465 Fairchild Dr,
      Building B, Suite 221,
      Mountain View, CA 94043
      USA

      Карта
    • Нью-Йорк (Нью-Йорк)

      24 West 25th Street,
      New York, NY 10010
      USA

      Карта
      Тел: +1-267-759-9000
      Факс: +1-267-759-8989
    • Филадельфия (Пенсильвания)

      30 South 15th Street,
      9th Floor,
      Philadelphia, PA 19102
      USA

      Карта
  • Австралия

  • Гонконг

  • Индия

    • Бангалор

      Smartworks,  
      Global Technology Park,
      Block C, Outer Ring Rd,
      Adarsh Palm Retreat, Bellandur,
      Bengaluru, Karnataka 560103
      India

      Карта
    • Пуна

      Level 6,
      Pentagon Tower P-2,
      Magarpatta City,
      Hadapsar,
      Pune - 411013,
      Maharashtra
      India

      Карта
    • Хайдарабад

      North wing,
      JVP Building, Plot No. 5,
      Software Units Layout
      Madhapur,
      Hyderabad - 500081
      India

      Карта
      Тел: +91-40-47979900
  • Китай

    • Гуанчжоу

      Unit B01, 23/F
      Yuexiuxinduhui Building
      No. 236, 6th Zhongshan Road
      Yuexiu District
      510180 Guangzhou, China

      Карта
    • Сучжоу

      18F, Phase 3
      Science Plaza
      1355 Jinjihu Avenue
      Suzhou Industrial Park
      215021 Suzhou, China

      Карта
    • Шанхай

      Room B509, 5th Floor,
      48 Weihai Road,
      Huangpu District, Shanghai,
      China 200000

      Карта
    • Шэньчжэнь

      Vision Shenzhen Business Park
      No. 9 Gaoxin 9th South Road
      Building 5, Floor 3
      Shenzhen Hi-Tech Industrial Park
      Nanshan District
      518057 Shenzhen
      China

      Карта
  • ОАЭ

    • Дубай

      EPAM Systems FZ-LLC Dubai Branch
      2307 Arenco Tower, Dubai Media City
      PO Box 501929 Dubai
      United Arab Emirates

      Карта
      Тел: +971-4-568-3569
  • Сингапур

    • Сингапур

      6 Raffles Quay
      #16-01,
      Singapore 048580

      Карта
      Тел: +65-6812-7843
      Факс: +65-6812-7889
  • Япония

    • Токио

      Floor 1-10-11
      Shibadaimon Centre Building 10th
      Shibadaimon Minato-ku
      Tokyo 105-0012
      Japan

      Карта
      Факс: +81-03-6880-9201