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Mobility Specialist (Relocation Support)

  • Minsk, Belarus
  • hot
Job #: 43390

DESCRIPTION


Currently we are looking for a Mobility Specialist (Relocation Support) for our Minsk office to make the team even stronger.

Responsibilities

  • Coordinate the preparation of documents for work visas to the U.S., Canada, UK and other countries (initial application, visa renewal, maintenance of status)
  • Prepare relocation logistics for employees and their family members
  • Act as the primary service contact for managers, recruiters, HRs and employees throughout the relocation process
  • Provide full information and ad hoc assistance efficiently and within SLAs
  • Track and register statuses of relocation cases, reporting issues/impediments and actions/solutions on a regular basis
  • Disclose process gaps or growth areas and actively address them to improve the existing process
  • Identify and resolve off- and onboarding issues and ensure that the relocation process is seamless
  • Communicate corporate policies to employees and enforce compliance
  • Report on case progress, relay stakeholder feedback and supply case statistics to management
  • Perform quality work within deadlines with and without direct supervision

Requirements

  • At least 1 year of work experience, preferably (but not necessarily) in HR, personnel, travel
  • Ability to follow established processes and contribute to their improvement when needed
  • Ability to negotiate and effectively solve problems
  • Ability to learn quickly, multitask, and display initiative
  • Excellent planning and organizational skills
  • Resilience and willingness to work in a deadline-driven, flexible schedule environment
  • Proven proactiveness to handling assignments and streamlining workflow
  • Ability to successfully cooperate with various stakeholders to achieve results
  • Excellent communication skills
  • Strong customer focus and ability to use in practice service excellence principles
  • Understanding of commonly used office and collaboration tools (Office, SharePoint, Google Drive, Skype)
  • Excellent written and verbal command of English
  • Completed university degree

We offer

  • Experience exchange with colleagues all around the world
  • Competitive compensation depending on experience and skills
  • Regular assessments and salary reviews
  • Social package: medical care, sports, family care
  • Free English classes
  • Opportunities for self-realization
  • Friendly team and enjoyable working environment
  • Flexible working schedule
  • Corporate and social events

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