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Support Engineer

  • Minsk, Belarus
  • hot
Job #: 42540
Currently we are looking for a Support Engineer for our Minsk office to make the team even stronger.

ABOUT PROJECT


As a member of the Cloud Support team, you will be at the forefront of Cloud technologies for interacting with a full range of Private and Hybrid clouds (AWS/Azure/GCP). You will be surrounded by the people who are wicked smart, passionate about cloud computing, and who believe that a first-class support is crucial for the EPAM success.

Responsibilities

  • Maintain and provide support to the core EPAM Cloud services & infrastructure (6000+ VMs)
  • Troubleshoot AWS/Azure/GCP at the first level
  • Perform basic support functions such as ticketing systems, root cause analysis, and task prioritization
  • Automate routine tasks and build effective tools for their internal use
  • Monitor EPAM Mission Critical systems and services

Requirements

  • Applicants must meet at least one of the following education and experience requirements:
    • 1+ year of experience in administration (complex distributed systems support is a plus)
    • Ability and readiness to work in shifts. (24/7 support implies 12-hour night/day shifts 2 by 2)
    • Responsible, self-disciplined, and motivated
    • Clear written and verbal communication skills with active listening
    • Team player
    • English writing/speaking A2+ and higher
    • Basic IT knowledge in analysis & troubleshooting of networks/applications
    • Maintenance and support experience, Windows/Linux administration
    • Understanding of distributed computing environments
    • Knowledge of Virtualization & Cloud platforms
    • Scripting experience, preferably with a diversity of languages (at least two of: Bash, PS, Python, Ruby)
    • Advanced work ethic and a positive attitude

We offer

  • Innovative solutions delivery to the world’s digital changes
  • Experience exchange with colleagues all around the world
  • Opportunities for self-realization
  • Friendly team and enjoyable working environment
  • Engineering, corporate and social events
  • Social package: professional & soft skills trainings, medical & family care programs, sports
  • Free English classes
  • Flexible working schedule

Здравствуйте, чем мы можем вам помочь?


Наши офисы

  • Канада

    • Оттава

      343 Preston Street,
      ON K1S 1N4, Ottawa
      Canada

      Карта
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      5 Park Home Avenue,
      Suite 400,
      ON M2N 6L4, North York,
      Toronto
      Canada

      Карта
      Тел: +1-416-591-4004
      Факс: +1-416-595-1551
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      Suite 202,
      Newtown, PA 18940
      USA

      Карта
      Тел: +1-267-759-9000
      Факс: +1-267-759-8989
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      USA

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      USA

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      One Mifflin Place
      Cambridge, MA 02138
      USA

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      India

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  • Китай

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      Yuexiu District
      510180 Guangzhou, China

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      18F, Phase 3
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      1355 Jinjihu Avenue
      Suzhou Industrial Park
      215021 Suzhou, China

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      Room B509, 5th Floor,
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      Huangpu District, Shanghai,
      China 200000

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      Building 5, Floor 3
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      518057 Shenzhen
      China

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    • Дубай

      EPAM Systems FZ-LLC Dubai Branch
      2307 Arenco Tower, Dubai Media City
      PO Box 501929 Dubai
      United Arab Emirates

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      #16-01,
      Singapore 048580

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      Shibadaimon Minato-ku
      Tokyo 105-0012
      Japan

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