Technical Delivery Manager for eCommerce, Digital Enterprise Platforms

Manchester, UK

Striving for excellence is in our DNA. Since 1993, we have been helping the world’s leading companies imagine, design, engineer, and deliver software and digital experiences that change the world. We are more than just specialists, we are experts.

DESCRIPTION


Currently we are looking for a Technical Delivery Manager for eCommerce, Digital Enterprise Platforms for our Manchester office to make the team even stronger.

Our Technical Delivery Managers oversee management of key EPAM client relationships, taking a technically ‘hands-on’ approach to define and deliver solutions and driving a culture of continuous improvement. They are accountable for the overall project delivery, client satisfaction and management of expectations while ensuring that the work is on strategy, on time and within budget.

You will be working alongside globally renowned and award-winning design, development and technology teams who are passionate about what they do and how they do it. Projects range from 20-100 people with typical large-scale clients.

Responsibilities

  • Deliver B2C / B2B digital platforms aimed at improving user experience and supporting multi-channel strategy. These solutions leverage leading mobile technologies, e-commerce platforms (e.g. SAP Hybris, Oracle ATG) and Content Management Solutions (e.g. AEM, Sitecore) among other technologies. Micro Services architecture are becoming de-facto standard;
  • Cover the full project initiation and life cycle: lead management, qualification for the bid / financing, staffing, client management, delivery and execution governance;
  • Oversee delivery from financial, sourcing, development and business perspectives;
  • Play a proactive role in proposing technologies, tools & approaches;
  • Suggest innovative solutions to business problems/processes that leverage technology to provide marketing differentiation, efficiency improvements, and better user experiences;
  • Investigate complex issues of production delivery, run the root cause analysis, establish a solution and push it through required steps necessary in order to deliver;
  • Drive integrated teams to deliver solid technology solutions in support of key client initiatives;
  • Coordinate the preparation of customer proposals and statements of work;
  • Participate in new business development and discovery led projects;
  • Manage high-level client expectations and relationships, looking for opportunities to up/cross-sell products and services through relationship management;
  • Work closely with multi-disciplined teams of product owners, architects, engineers and quality assurance to drive estimates, delivery plans and retrospectives;
  • Identify and manage engagement risks and flag major issues early.

Requirements

  • Solid hands-on technologist with a background in skills such as Solution Architecture, Software Engineering, Bespoke Product Development, Agile, Distributed team management and DevOps;
  • Experience implementing and delivering high-level e-commerce technical projects and solutions for clients in the e-commerce sector;
  • Good experience in Content Management Systems (CMS) / Digital Asset Management (DAM) and design;
  • Able to visualize technical solutions from beginning to end;
  • Solid experience working closely with onshore/nearshore/offshore teams and clients;
  • Excellent leadership skills of both projects and people;
  • Travel ready and flexible to work on client sites in the UK with potential trip to Europe when and where necessary.