Onsite Delivery Manager

Antwerp, Belgium

Striving for excellence is in our DNA. Since 1993, we have been helping the world’s leading companies imagine, design, engineer, and deliver software and digital experiences that change the world. We are more than just specialists, we are experts.

DESCRIPTION


Currently we are looking for an Onsite Delivery Manager for our Antwerp office to make the team even stronger.

As an EPAM Delivery Manager, you will be working closely with a team of architects, developers, and support engineers to deliver end-to-end software engineering services for enterprise level customers in a complex environment – successfully and on time. The main goal is to maintain the relationship with the client, bridge communication and cultural gap with offshore, identify opportunities, make sure that delivery is in line with client’s expectations.

Responsibilities

  • Own end-to-end solution delivery on the account(s);
  • Assure governance of processes in delivery management and production as per selected delivery model;
  • Act as a single point of responsibility over any delivery related matters, including escalations, upsells, ramp downs etc;
  • Take responsibility over resources needed for delivery - assure sound skills and seniority staffing according to the delivery roadmap;
  • Be accountable for the technical leadership regarding the delivery. Ensure a sound and future proof architecture is planned and the implementation meets the technical quality standards;
  • Establish and manage long-term partnerships with the client(s);
  • Address client(s) issues and identifies and manage engagement risks;
  • Coordinate the preparation of customer proposals and statements of work;
  • Ensure that projects are delivered in line with EPAM process and methodologies;
  • Make sure that the customer executes their responsibilities on the engagements;
  • Build up delivery plan along with estimations on timeframes, quality and quantity of resources required to successfully implement projects;
  • Establish a strategy of continuous delivery risk management that enables proactive decisions and actions throughout the delivery life cycle;
  • Measure and improve delivery productivity;
  • Participate in the process of recruiting and hiring senior level candidates: e.g. Software Architects, Senior Project Managers, Senior Business Analysts, etc;
  • Help mentoring and coaching other Delivery Managers.

Requirements

  • Bachelor’s Degree (MBA or equivalent business experience is preferred);
  • Experience managing and working with offshore teams;
  • Account/engagement management experience;
  • 5+ years’ project management experience;
  • 5+ years’ experience working in consulting or outsourcing account/delivery management;
  • Strong understanding of software development;
  • Strong experience working with distributed teams on client side;
  • Excellent communication, presentation, and planning skills;
  • Exceptional organizational, leadership and stakeholder management skills;
  • Self-motivated, multitasking, reliable to deliver on time, a quick-thinker, able to work in a fast-paced work environment.

Nice to have

  • Insurance domain expertise;
  • Solution architecture or BA background;
  • Russian language.

We offer

  • Competitive compensation depending on experience and skills;
  • Regular assessments and salary reviews;
  • Opportunities for personal and professional growth;
  • Friendly team and enjoyable working environment;
  • Flexible working schedule enables work life balance;
  • Regular corporate and social events.