Windows System Administrator

Kharkiv, Ukraine

Striving for excellence is in our DNA. Since 1993, we have been helping the world’s leading companies imagine, design, engineer, and deliver software and digital experiences that change the world. We are more than just specialists, we are experts.

DESCRIPTION


Currently we are looking for a Windows System Administrator for our Kharkiv office to make the team even stronger.

Today we are a global team of technologists and thinkers who help transform the world with the power of software, enabling our customers to be competitive and disruptive in the marketplace through innovative technology solutions.

As a Windows System Administrator, you will provide second level support and problem management. You should have in-depth, hands-on experience in Windows OS, specifically Windows 2012, 2008, and 2003, as well as common technologies used in a Microsoft environment such as Active Directory, and SCCM. Additionally, you should be familiar with scripting, i.e. PowerShell – not just running manual commands off a KB – and able to run, maintain, and write basic scripts. Experience in Chef, VMware vSphere, and/ or AWS is a plus.

Responsibilities

  • Respond to incidents and as well as handle support requests for a variety of technologies related to our Windows service;
  • Be responsible for the general health of the queue (resolving tickets, identifying trends, finding the technical cause of problems) as well as recommending process/ system changes to eliminate incoming workload, optimizing team process, and escalating where appropriate;
  • Have project responsibilities (i.e. executing some of the improvements identified by them or others on the team) and will own small projects within their respective area.

Requirements

  • At least 5+ years of experience in relevant technologies;
  • Hands-on knowledge of the Windows operating system environment;
  • Able to work well in an ambiguous and changing environment;
  • Break/Fix, Provisioning & Decom, Patching, Migrations, Documentation;
  • Analyzing, troubleshooting and resolving system OS, software, and performance issues;
  • Experience in Windows 2012, 2008, 2003;
  • Knowledge of Active Directory;
  • Experience in SCCMV;
  • Good knowledge of PowerShell scripting;
  • Additional Skills/ Technologies: Chef, VMware vSphere, AWS;
  • Good spoken and written English level.

We offer

  • Competitive compensation depending on experience and skills;
  • Individual career path in engineering;
  • Social package - medical insurance, sports;
  • Compensation for sick lists and regular vacations;
  • English classes with native speaker (certified English teachers);
  • Other.