Director, Technical Delivery Manager

Dublin, Ireland

Striving for excellence is in our DNA. Since 1993, we have been helping the world’s leading companies imagine, design, engineer, and deliver software and digital experiences that change the world. We are more than just specialists, we are experts.

DESCRIPTION


Currently we are looking for a Director, Technical Delivery Manager for our Dublin office to make the team even stronger.

With over twenty years’ experience in crafting market leading software, our business has been rapidly evolving and is now a global player in solving business challenges and developing tailor made cutting edge solutions. These challenges require a dynamic and highly skilled workforce imagining, designing, engineering, and delivering software, through to business consulting services & customer experiences, which are changing the world around us.

Our Technical Delivery Managers oversee EPAM clients’ relationships, taking a technically ‘hands-on’ approach to define and deliver solutions and driving a culture of continuous improvement. They are accountable for the overall project delivery, client satisfaction and management of expectations while ensuring that the work is on strategy, on time and within budget. You will be working alongside globally renowned and award-winning design, development and technology teams who are passionate about what they do and how they do it. Projects range from 20-100 people with typical large-scale clients in the Retail & Telecoms sector, amongst others, depending on demand.

Responsibilities

  • Cover full project initiation and life cycle (technical end-to-end Delivery Management): lead management, qualification for bid/financing, staffing, client management, delivery and execution governance, plus Agile, Jira, Scrum;
  • Oversee delivery from financial, sourcing, development and business perspectives;
  • Play a proactive role in proposing technologies, tools & approaches; may have been a Solution Architect or Technical Lead or Head of Technology or CTO in previous / current roles;
  • Suggest innovative solutions to business problems/processes that leverage technology to provide marketing differentiation, efficiency improvements, and better user experiences;
  • Investigate complex issues of production delivery, run the root cause analysis, establish a solution and push it through required steps necessary in order to deliver;
  • Drive integrated teams to deliver solid technology solutions in support of key client initiatives;
  • Co-ordinate the preparation of customer proposals and statements of work;
  • Manage high-level client expectations and relationships, look for opportunities to up/cross-sell products and services through relationship management;
  • Work closely with multi-disciplined teams of product owners, architects, engineers and quality assurance to drive estimates, delivery plans and retrospectives;
  • Identify and manage engagement risks and flag major issues early.

Requirements

  • Have a consulting background, knowing the challenges of working for clients and managing hands on software delivery projects;
  • Come from a hands-on technical Delivery Management background with experience of implementing and delivering software projects and solutions for clients (Product Management, Product Delivery);
  • Solid end-to-end implementation experience with a strong desire for people working with e-commerce platforms e.g. SAP Hybris, Oracle ATG and Content Management Solutions (CMS) e.g. AEM, SiteCore among other technologies;
  • Work experience in an Agile environment and ability to visualise technical solutions from beginning to end;
  • Solid experience working closely with onshore/nearshore/offshore teams and clients;
  • Architecture or development management background as you will need to understand the wider technical aspect of our projects;
  • Travel flexibility is highly desirable, as some of our roles will require you to work on a number of client projects in numerous locations;
  • This is not a Service Delivery Manager role.