IT Support Engineer

Budapest, Hungary

Striving for excellence is in our DNA. Since 1993, we have been helping the world’s leading companies imagine, design, engineer, and deliver software and digital experiences that change the world. We are more than just specialists, we are experts.

DESCRIPTION


Currently we are looking for a IT Support Engineer for our Budapest office to make the team even stronger.

In Hungary currently 1400+ IT Engineers help the world’s leading companies imagine, design, engineer and deliver software that changes the world. We are in the heartbeat of EPAM, running a large scale of projects and technologies – which provides long-term international career path, travelling and even relocation opportunities for our colleagues.

We believe that the team you build is the company you build. Our offices are digital laboratories. Our clients are major global brands. We’re always looking for talented teammates. Think you’ve got what it takes?

Responsibilities

  • Support new colleagues regarding IT cases/PC, hardware, software;
  • Support general users, participate in workstation standups and provide troubleshooting support;
  • Prepare the documents and follow up IT processes, inside the company;
  • Communicate with providers and network engineers;
  • Solve problems based on well-defined processes and checklists.

Requirements

  • Basic knowledge of networking (TCP/IP, DNS, DHCP server configuration);
  • Basic knowledge of Microsoft Windows Server management (Active Directory, WSUS, 3rd party antivirus service);
  • Advanced knowledge level of administering Microsoft Windows based desktops (Win 8);
  • User-friendly attitude willing to help employees solving their daily issues with the IT infrastructure;
  • Good communication skills and problem solving attitude;
  • Strong communication skills in English and Hungarian is necessary;
  • Willing to learn new technologies and respond quickly to new challenges.

Nice to have

  • Experience in Service Now environment;
  • Basic knowledge of Windows Server 2008/2012;
  • PowerShell scripting.

We offer

  • Permanent job in a modern office in the company of many skilled associates;
  • Regular training and development opportunities;
  • Use of high valued applications;
  • Bilingual work environment;
  • Competitive salary and benefits;
  • Recreation area.