Delivery Manager

Guadalajara, Mexico

Striving for excellence is in our DNA. Since 1993, we have been helping the world’s leading companies imagine, design, engineer, and deliver software and digital experiences that change the world. We are more than just specialists, we are experts.


Currently we are looking for a Delivery Manager for our Guadalajara office to make the team even stronger.

We value individuality and we are highly interested in motivated people with a desire to grow as we do not believe in micro-management.

We look and strive for excellence and we are interested in individuals who want to grow, develop, innovate and learn.


  • Be responsible for project governance, handling delivery end-to-end, communication with the customer and handling all the project related delivery matters;
  • Take a proactive part in suggesting technologies, tools and approaches;
  • Be responsible for setting up the project from the ground up, as well as advocating for the best engineering practices and tools for effective use;
  • Contribute to the presales activities including estimations, architecture reviews, and documentation;
  • Contribute best practices and processes as well as delivery management knowledge base to the company;
  • Be responsible for staffing/resourcing for successful project delivery, proactively supervising technical delivery teams both onshore and offshore;
  • Drive engagements of the average size of 20-50+ FTEs in total;
  • Govern the delivery across stakeholders, handling complicated engineering issues, making sure the design, code and overall solution is of top-notch quality. Be completely responsible for the overall customer experience in terms of delivery;
  • Be responsible for developing and executing the succession plan of the projects on their account;
  • Take a proactive role in contributing to the best delivery management practices and processes within the company;
  • Participate in mentoring and talent development programs for delivery leads and managers.


  • 8+ years of experience in software development;
  • 3+ years of experience working as a Delivery Manager;
  • Solid experience in managing delivery engagements end-to-end on teams averaging 20-50 in total;
  • Experience in governing project delivery across the board of all stakeholders and proven track record in handling complicated engineering issues, assuring quality and timely delivery;
  • Strong technical background: ability to be engaged into technology discussions with the client and stakeholders;
  • Strong, proven experience in software engineering with ability to design and deliver sustainable solutions;
  • Experience in the design and implementation of continuous integration, delivery and deployment setups;
  • Strong communication skills, and proven ability to handle conflicts and taking on responsibility;
  • Great leadership skills: ability to manage cross-functional teams across multiple locations and domains implementing enterprise-wide and custom solutions, as well as direct and command respect from technical and delivery team members;
  • Experience in and up-to-date knowledge of design and implementation of end-to-end solutions with .NET;
  • Experience with outcome based setups, delivering on hard commitments and fixed timelines;
  • Agile/Scrum experience is a must;
  • Practical and pragmatic knowledge of SDLCs; ability to transform project processes to Agile;
  • Excellent communication, negotiation and client relationship management skills;
  • Great problem solving skills.

We offer

  • Career plan and real growth opportunities in the company;
  • Hired directly by EPAM;
  • 100% under payroll;
  • Law benefits (IMSS, INFONAVIT, 15 days December, bonus, 25% vacation bonus, Mexican holidays plus December the 24th and 31st);
  • Major medical expenses insurance;
  • Dental insurance;
  • Life insurance;
  • 13 % employee savings fund;
  • Vacations starting with 10 days plus 2 floating days;
  • 30 days leave for the following purposes: maternity leave/adoption;
  • 5 days for regular paternity leave or adoption;
  • Constant training and certifications;
  • Flexible work schedule;
  • Relaxed dress code;
  • Mobility plan with our other sites (25 countries);
  • Relocation plan within México;
  • Grocery coupons. Added to the monthly benefits once the probation period has been passed successfully.