Business Analyst

Yerevan, Armenia

Striving for excellence is in our DNA. Since 1993, we have been helping the world’s leading companies imagine, design, engineer, and deliver software and digital experiences that change the world. We are more than just specialists, we are experts.


Currently we are looking for a Business Analysts for our Yerevan office to make the team even stronger.

We are seeking Business Analysts with relevant work experience and striving for perfection and career growth. We offer diverse projects and expect the successful candidate to demonstrate high motivation and ability to solve complex problems and achieve set goals.


  • Elicit and analyze customer requirements;
  • Create and update Software Requirements Specification documents (representing information in various formats – UML/BPMN diagrams, mockups, tables and text);
  • Communicate requirements to a project team (be a liaison between a customer and team members);
  • Make sure that functionality is implemented according to the requirements;
  • Assess if customer requirements are covered by CMS out-of-the-box functionality and what customization is needed;
  • Analyze if customer requirements can be changed to meet CMS OOB functionality as much as possible without affecting Business Goals, and make corresponding proposals.


  • 3 years of work experience as a Business Analyst in IT;
  • Experience in organizing business analysis at the outset of a project;
  • Experience in gathering and formalization/regulation of requirements;
  • Experience in modeling and analysis of business processes as well as in creating system prototypes and user interface;
  • Experience with Agile methodology;
  • Knowledge of different software development methodologies (RUP, Waterfall, Scrum, Kanban);
  • Advanced level of English;
  • Creative approach to problem solving;
  • Analytical and critical thinking;
  • Experience in Travel and Hospitality business domain;
  • Knowledge of mobile apps development approach;
  • Onsite work experience;
  • Technical background.