Lead Business Analyst (E-Commerce)

Krakow, Poland

Striving for excellence is in our DNA. Since 1993, we have been helping the world’s leading companies imagine, design, engineer, and deliver software and digital experiences that change the world. We are more than just specialists, we are experts.


Currently we are looking for a Lead Business Analyst (E-Commerce) for our Krakow office to make the team even stronger.


  • Project:
    • Start new projects or streams and lead requirements gathering process;
    • Drive project kick-off in terms of baselining scope;
    • Drive onsite JAD sessions to define functional / non-functional / integration requirements;
    • Lead and organize work of BA team if required;
    • Be responsible for obtaining requirements sign-off;
    • Be responsible for scope management / change management process during solution implementation;
    • Run show-and-tell sessions with Business Users to demo Hybris Platform and Solution capabilities, prepare business users for user acceptance testing;
    • Facilitate UAT process with the Customer and Delivery Team and obtain sign-off for delivered functional scope;
    • Participate in onsite meetings, support complex systems UAT and rollout to production onsite;
    • Act as a connection point between the customer and Delivery Team.
  • Organizational:
    • Contribute to E-Commerce domain knowledge base development;
    • Participate in pre-sale activities;
    • Contribute to BA competency development;
    • Participate in BA interviews per request;
    • Provide consulting in E-Commerce domain;
    • Play Mentor’s role for Junior BAs and newcomers.


  • 5+ years of experience in Business Analysis;
  • Ability to drive requirements creation from the workshops with main customer’s stakeholders to final demos and sign-offs;
  • Ability to manage a team of BAs if needed;
  • Experience with full project life cycle in an Agile/Scrum environment for fixed-cost projects, at least 3 fully participated and successfully delivered project;
  • Strong understanding of full lifecycle development process from requirements gathering to rollout;
  • Client facing and business trips experience;
  • Scope management and change management experience;
  • Excellent facilitation and presentation skills;
  • Experience in working with 3rd party vendors and offshore teams;
  • English of Upper-Intermediate (B2) and higher level (speak briefly, high-quality written communication);
  • Ability to work under stress and with strict timelines and changing priorities;
  • Striving for excellence and best delivery ever, thinking in terms of product development;
  • Ambitious, bright and hardworking.

Nice to have

  • Good functional knowledge and deep understanding of E-Commerce Omni-channel Retailing;
  • Working knowledge of SAP Hybris Commerce or any comparable commerce platforms such as Oracle Commerce / eBay Magento;
  • Experience in integration with other E-Commerce ecosystem components including PIM, OMS, CRM, CMS, BI/Web analytics, Price/Payment/Loyalty Management Systems, Customer Service Center, Search Engines.

We offer

  • Possibility to be involved in an international project (Canada, China, Hong Kong, Mexico, USA, Switzerland, Germany, Sweden, United Kingdom, Russia, Belarus, Ukraine, Hungary, etc.);
  • Language classes (English and Polish);
  • Vast opportunities for self-development: online courses and library, experience exchange with colleagues around the world, partial grant of certification;
  • Career development center;
  • Possibility to take part in both: corporate and startup environment;
  • Possibility to relocate for short and long-term projects;
  • Relocation package for those who relocates to Krakow, Wroclaw, or Gdansk from other locations;
  • Relocation package for those who relocates to Krakow, Wroclaw, or Gdansk from other locations;
  • Fruits on a weekly basis;
  • Sponsored sport activities, E-sport program;
  • We kindly ask you to include the following clause in your application: "Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w mojej ofercie pracy dla potrzeb niezbędnych do realizacji procesu rekrutacji zgodnie z ustawą z dnia 29 sierpnia 1997 r. o ochronie danych osobowych (Dz. U. z 2002 r. Nr 101, poz. 926, ze zm.)";
  • Please note that only selected candidates will be contacted.